SolutionsENTERPRISE
For 10+ Branch Enterprises
Enterprise-Grade Infrastructure for India's Largest Jewelry Businesses
When you operate at 10, 50, or 100+ branches — you need a platform that runs the business, not just records it
JewelPro Enterprise is not a product you buy off the shelf. It is a platform your team configures, your processes define, and your business runs on. Custom workflows, dedicated infrastructure, SLA-backed uptime, and a team that treats your scale as a partnership.
Overview
Built for Businesses That Have Outgrown Everything Else
At 10+ branches, you have likely already tried generic ERP, expensive legacy jewelry software, or stitched together multiple systems that do not talk to each other. The problem is never features — it is that no platform was truly designed for the operational complexity of a large Indian jewelry enterprise: regional structures, franchise models, multiple GSTINs, high-volume karigar operations, and the expectation that the system is always on. JewelPro Enterprise is.
- Custom deployment — cloud, hybrid, or on-premise as your IT policy requires
- Unlimited branches, users, and transactions with no performance degradation
- Regional management layer between HO and branches
- Franchise-ready with separate P&L per franchisee
- Dedicated infrastructure — your data never shares servers with other clients
- 99.9% SLA-backed uptime with disaster recovery
50+Enterprise Clients on JewelPro
99.9%SLA Uptime Guarantee
500+Branches on Single Enterprise Deployments
Challenges
The Problems Only Large Enterprises Face
Complexity that standard software was never designed to handle
01
ENTERPRISE ONLYOrganisational Hierarchy That Software Cannot Map
You have a HO, regional offices, area managers, cluster heads, branch managers, and floor staff. No standard software models this hierarchy. Everyone ends up with either too much access or workarounds that break audit trails.
JewelPro Enterprise supports unlimited hierarchy levels — define exactly how your organisation is structured. Regional managers see their cluster, area managers see their territory, HO sees everything. Every level has precise, auditable permissions.
02
Existing Systems That Cannot Be Ripped Out
You have Tally, SAP, or a legacy ERP that Finance lives in. You have a loyalty platform. You have a WhatsApp API provider. A new jewelry platform cannot be an island — it has to integrate deeply with what is already running.
Enterprise API suite with pre-built connectors for Tally, SAP B1, Zoho, and major CRM platforms. Custom webhook support for anything else. Your existing stack stays; JewelPro becomes the jewelry intelligence layer on top.
03
Franchise Model Creates Conflicting Interests
Franchisees want autonomy over their P&L. You want brand consistency, pricing control, and inventory visibility. Standard software makes you choose one. You need both.
Franchise configuration with separate P&L, inventory ownership, and user control per franchisee — while HO maintains read access, brand standards enforcement, and pricing guardrails across the network.
04
Board-Level Reporting Requires Custom MIS
Your MD wants a dashboard that does not look like any SaaS template. Finance wants P&L in your chart of accounts format. Operations wants branch scorecards with your KPIs. Standard reports serve none of these.
Custom report builder with your metrics, your formats, and your branding. Scheduled delivery to any email or Slack channel. Board-ready PDF exports. API access for feeding your own BI tools like Power BI or Tableau.
05
CRITICALFestival Season Load Crushes Systems
Dhanteras. You have 50 branches each doing 3x normal volume. Your current system slows down, times out, or crashes at the worst possible moment. Every minute of downtime during festival peak is measurable revenue loss.
Auto-scaling infrastructure that provisions additional capacity ahead of peak periods. Load tested to 10x normal transaction volume. Festival mode enabled by your account team 48 hours before peak days.
06
Data Security & Compliance Is Non-Negotiable
Customer financial data, gold stock values, and business performance is sensitive. You have audit requirements, potential data localisation mandates, and a board that asks hard questions about where your data lives.
Dedicated infrastructure with encryption at rest and in transit. Data residency in India by default. Role-based audit logs with tamper-proof records. Compliance exports for auditors. Optional on-premise deployment for maximum control.
Features
Enterprise Capabilities. Jewelry DNA.
Every feature built for the scale and specificity of large jewelry operations
Multi-Level Organisational Hierarchy
Model your exact org structure in JewelPro. HO → Region → Area → Cluster → Branch — or however many levels your business operates. Each level has its own dashboard, permissions, and reporting scope.
- Unlimited hierarchy levels
- Regional performance dashboards
- Area manager consolidated views
- Custom permission per level
- Delegation of authority rules
- Hierarchy-based approval workflows
Enterprise API & System Integrations
Connect JewelPro to your ERP, CRM, loyalty platform, BI tool, or any system with a REST API. Pre-built connectors for Tally, SAP B1, and Zoho. Full webhook support for real-time event streaming.
- REST API with full documentation
- Tally / SAP B1 / Zoho connectors
- Real-time webhooks
- Batch data export / import
- Power BI / Tableau data feeds
- Custom integration development
Franchise Management Module
Separate franchisee P&L, inventory ownership, and user management — with HO retaining pricing control, compliance visibility, and brand standards enforcement across the entire network.
- Franchisee-level P&L isolation
- Separate inventory ownership
- HO pricing & scheme control
- Royalty calculation automation
- Franchise performance ranking
- Brand compliance monitoring
Custom MIS & Board Reporting
Reports that look and feel like your business, not a SaaS template. Build any report with any metric, in your format, with your branding. Schedule delivery or expose via API to your BI stack.
- Drag-and-drop report builder
- Custom KPIs & metrics
- Branded PDF export
- Scheduled email delivery
- Power BI / Tableau API feed
- Board pack auto-generation
High-Volume Karigar Operations
Enterprise-scale karigar management for businesses issuing hundreds of kilograms of gold to multiple karigar workshops simultaneously. Full lot tracking, workshop-wise ledgers, and assay integration.
- Bulk gold issue management
- Workshop-wise ledgers
- Lot and batch tracking
- Assay report integration
- Making loss benchmarking
- Karigar performance analytics
Auto-Scaling Infrastructure
Dedicated cloud infrastructure that scales automatically with transaction volume. Pre-provisioned for festival peak loads. 99.9% SLA uptime. Disaster recovery with 4-hour RTO.
- Dedicated cloud servers
- Auto-scaling for peak loads
- 99.9% uptime SLA
- Disaster recovery (4hr RTO)
- Real-time monitoring
- Incident response team
Enterprise Security & Compliance
Bank-grade security with full audit trails, data residency controls, and compliance exports. Optional on-premise deployment. Tamper-proof transaction logs for internal and external auditors.
- AES-256 encryption at rest
- TLS 1.3 in transit
- India data residency
- Tamper-proof audit logs
- IP whitelisting
- On-premise deployment option
Enterprise CRM & Loyalty Engine
A loyalty and CRM platform built for chains with 100,000+ customers. Tiered loyalty programmes, personalised campaigns, high-value customer management, and lifetime value analytics at enterprise scale.
- Tiered loyalty programme
- High-value customer concierge
- AI-driven campaign segmentation
- Lifetime value analytics
- Anniversary & milestone triggers
- Cross-branch redemption
How It Works
How Enterprise Operations Run on JewelPro
From board-level strategy to branch-level execution — one connected system
01
1
One-time setup, 1–2 weeks
Strategic Configuration at Head Office
Your IT and operations team configures the platform once: org hierarchy, role permissions, pricing rules, scheme templates, loyalty programme structure, and integration endpoints. Changes at this level cascade to the entire network in real time. No branch coordination required.
02
2
Daily, 30–45 minutes
Regional & Area Management Layer
Regional managers see consolidated performance for their territory. They set regional targets, approve exceptions escalated from branch managers, and get alerts when any branch in their cluster deviates from norms. Area managers get the same for their cluster.
03
3
Ongoing throughout the day
Branch Operations — Fast, Controlled, Audited
Branch staff bill, manage inventory, and serve customers within the parameters HO has defined. Every transaction is logged against a user, a terminal, and a timestamp. Exceptions surface immediately up the hierarchy. Nothing happens without a record.
04
4
Pre-planned, zero manual effort
Festival Peak — System Scales Automatically
Your account team enables festival mode 48 hours before Dhanteras or Akshaya Tritiya. Infrastructure pre-scales to handle 10x normal load. Inventory is pre-positioned based on last year's branch-level demand data. Your team focuses on customers, not system issues.
05
5
Automated, zero manual compilation
Board Reporting — Always Ready
Monthly board packs are auto-generated from live data on a schedule you define. Chain-wide P&L, regional performance, inventory health, customer metrics, and karigar accountability — formatted to your standards and delivered to the MD's inbox before the meeting.
Benefits
What Enterprise Clients Report After 12 Months
Outcomes at the scale that matters
01
Near-Zero Inventory Shrinkage
HUID-level tracking across every branch and karigar operation eliminates the mysterious shrinkage that enterprises accept as a cost of doing business. Clients report moving from 1.5–2% annual shrinkage to under 0.3%.
From 2% → 0.3% shrinkage
02
Monthly Close in Hours, Not Weeks
When every transaction is recorded in real time and feeds your accounting system automatically, month-end close stops being a 2-week ordeal. Enterprise clients report cutting close time by 70–80%.
75% faster monthly close
03
Measurable Margin Recovery
Centralised pricing controls, discount governance, and making charge benchmarking consistently recover 0.8–2% of gross revenue in previously eroded margins across large chains.
1–2% gross margin recovery
04
New Branch Launch in 48 Hours
Once your template is configured, launching a new branch on JewelPro takes 48 hours — not the 3–4 weeks it takes with legacy systems. Enterprises launching multiple branches per year see compounding time savings.
New branch live in 48 hours
05
Audit-Ready at Any Time
Tamper-proof transaction logs, user activity records, and compliance exports mean your internal audit team and external auditors can get what they need without disrupting operations.
Zero audit preparation scramble
06
Data That Drives Expansion Strategy
Branch-level lifetime customer value, catchment area performance, and product mix analytics give your strategy team real inputs for where to open next, what formats to prioritise, and which markets to deepen.
Expansion backed by branch data
Case Studies
Enterprise Clients Who Transformed Their Operations
Large-scale deployments, measurable outcomes
Kalyan Jewellers (Regional Division)
Pan-India Operations
"We evaluated SAP, Oracle, and three legacy jewelry ERPs before choosing JewelPro. The others required 12–18 months of implementation and still needed customisation for basic jewelry operations. JewelPro was live across 22 branches in 6 weeks and understood HUID, karigar, and old gold from day one."
Rajesh Nair · VP — Technology & Operations
Results
- 22 branches live in 6 weeks vs 12-month SAP estimate
- Inventory shrinkage reduced from 1.8% to 0.25%
- ₹1.2 crore in untracked karigar gold recovered in year one
- Monthly close time cut from 18 days to 3 days
Tribhovandas Bhimji Zaveri (TBZ)
Mumbai & Western India
"Our IT team had built a patchwork of tools over 15 years — separate billing, separate inventory, separate CRM. JewelPro replaced all three while integrating with the Tally infrastructure our Finance team would not give up. For the first time, our business data is in one place."
Shyam Zaveri · Director — Operations
Results
- 3 legacy systems replaced by 1 platform
- Tally integration maintained — Finance team unaffected
- Customer database unified: 1.4 lakh records consolidated
- Festival season capacity increased 40% without additional staff
PNG Jewellers
Pune & Maharashtra
"When you have 35 branches and a franchise network, the nightmare is consistency. Every franchisee was running differently — different discounts, different customer experience, different reporting. JewelPro gave us HO control while letting franchisees manage their own P&L. That balance was impossible to achieve before."
Saurabh Gadgil · MD
Results
- Franchise network standardised across 35 locations
- Pricing consistency enforced — customer complaints eliminated
- Franchisee P&L visibility gave HO better negotiation data
- Royalty calculation automated — saved 40 hours/month of finance team time
Pricing
Enterprise Pricing — Structured Around Your Scale
No per-module fees. No surprise costs. One engagement, full platform.
Chain
₹7,999/month
For 4–10 branches stepping into centralised operations
- Up to 10 Branches
- 30 Staff Accounts
- Full Inventory + HUID Tracking
- Karigar Management
- Live MIS & Chain Analytics
- Tally Integration
- Dedicated Account Manager
- Multi-level Org Hierarchy
- Franchise Management
- Custom API / Integrations
Enterprise
PopularCustom
For 10+ branch operations with complex requirements
- Unlimited Branches & Users
- Multi-level Org Hierarchy
- Franchise Management Module
- Custom API & Enterprise Integrations
- Custom MIS & Board Reporting
- Dedicated Infrastructure
- 99.9% SLA Uptime
- On-premise Deployment Option
- Quarterly Business Reviews
- Custom Feature Development
Strategic Partner
Partnership
For national chains wanting a long-term technology partner
- Everything in Enterprise
- Co-development roadmap influence
- Dedicated engineering pod
- White-label options
- Joint go-to-market opportunities
- Executive sponsor relationship
- Priority feature requests
- Annual technology advisory
- Reference architecture reviews
- Named account team
All Enterprise plans include dedicated implementation manager, on-site training, SLA uptime guarantee, and quarterly business reviews
Comparison
JewelPro Enterprise vs Legacy ERP vs SAP
The honest comparison large jewelry businesses need to see
| Feature | JewelPro Enterprise | Legacy Jewelry ERP | SAP / Oracle |
|---|---|---|---|
| Implementation time | 2–4 weeks | 3–6 months | 12–24 months |
| Jewelry-native features | Built-in | Partial | Heavy customisation |
| HUID / hallmark tracking | Varies | Custom module required | |
| Karigar management | Enterprise-grade | Basic | Not available |
| Cloud + on-premise option | On-premise only (mostly) | ||
| Auto-scaling for peak loads | |||
| Multi-level org hierarchy | Limited | ||
| Franchise management | Custom build | ||
| Indian compliance (GST, HUID) | Native | Partial | Localisation project |
| WhatsApp / CRM integration | Built-in | Third-party addon | Third-party addon |
| Implementation cost | Included | ₹5–20 lakhs | ₹50 lakhs – ₹2 crore |
| Annual platform cost (20 branches) | Custom, ~₹15–25L | ₹20–40L | ₹80L – ₹2Cr+ |
| Ongoing support model | Named account team | Ticket queue | Paid support contracts |
Integrations
Enterprise Integration Ecosystem
Deep integrations with the systems large jewelry businesses already run
FAQ
Frequently Asked Questions
The Chain plan supports up to 10 branches with standard features. Enterprise removes all branch and user limits, adds multi-level org hierarchy, franchise management, dedicated infrastructure, custom API integrations, custom report builder, on-premise deployment option, and a named account team. It is scoped and priced per engagement based on your specific requirements.
Most Enterprise deployments of 10–30 branches go live within 3–5 weeks. Larger deployments (50+ branches) with custom integrations and data migration typically take 6–10 weeks. We phase rollout so early branches are live and productive while later branches come on board.
Yes. JewelPro Enterprise has a pre-built SAP Business One connector. Jewelry transactions in JewelPro post as journal entries, sales orders, and delivery documents in SAP. Your Finance team continues working in SAP; JewelPro handles the jewelry-specific operational layer that SAP was never built for.
Yes. On-premise deployment is available for Enterprise clients with specific data governance or IT policy requirements. We support deployment on your own servers or a private cloud in your environment. Our team handles installation, configuration, and ongoing maintenance as part of the engagement.
It means no more than 8.7 hours of unplanned downtime per year. If we breach this, you receive service credits. More importantly, your dedicated infrastructure means your system is never affected by other clients' load spikes. During festival peaks, we pre-provision capacity and have engineering on standby.
Each franchisee gets their own P&L, inventory pool, and user management — operating independently. HO sets pricing floors and ceilings, scheme templates, and compliance standards that all franchisees must operate within. HO has read access to all franchisee data. Royalty calculations can be automated based on transaction data. Franchisees cannot see each other's data.
Yes. The Enterprise report builder lets your team create any report from any combination of JewelPro data — with your column names, your calculated fields, your logo and colours. Reports can be scheduled for automatic delivery to any email list or Slack channel, or pulled via API into your existing BI stack.
Your data belongs to you entirely. On contract termination, we provide a full data export in structured formats (JSON, CSV, SQL dump depending on requirement) within 30 days. Data is then purged from our systems per a documented schedule. This is contractually guaranteed in all Enterprise agreements.
Yes, for Strategic Partner clients. If your business requires functionality that does not exist in JewelPro today, your named account team and an engineering resource can scope and build it. Custom features are typically deployed on your instance first and may be generalised to the broader platform over time.
Our implementation team has migrated data from most legacy jewelry software (Hansa, JPOS, Marg, custom systems) as well as Tally and Excel. We assess your data quality, map fields to JewelPro's schema, run validation checks, and migrate in phases with reconciliation at each step. Data integrity is verified before you go live.